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Refund & Return Policy
Last Updated: May 26, 2026
Thank you for shopping at LeimaTraders.
We strive to provide quality products and customer satisfaction. Please read our Refund & Return Policy carefully before making a purchase.
1. Eligibility for Returns
To be eligible for a return:
- The item must be unused, unworn, and in the same condition that you received it.
- The item must be returned in its original packaging along with tags, accessories, invoices, and other included materials.
- Return requests must be initiated within 7 days from the date of delivery.
We reserve the right to reject returns that do not meet these conditions.
2. Non-Returnable Items
The following items are not eligible for return or refund:
- Products damaged due to customer misuse
- Used or washed products
- Products returned without original packaging
- Customized or personalized items
- Clearance or sale items (if applicable)
3. Damaged, Defective, or Wrong Products
If you receive:
- A damaged product
- A defective item
- A wrong product
Please contact us within 48 hours of delivery with:
- Order number
- Photos/videos of the product
- Description of the issue
After verification, we will arrange a replacement or refund as applicable.
4. Refund Process
Once your returned item is received and inspected:
- We will notify you regarding approval or rejection of your refund.
- Approved refunds will be processed to the original payment method.
- Refund processing may take approximately 5–10 business days depending on your bank or payment provider.
5. Cancellation Policy
Before Shipment
Orders may be cancelled before the product is shipped.
After Shipment
Orders that have already been shipped may not be eligible for cancellation.
6. Shipping Charges
- Original shipping charges are generally non-refundable.
- Customers may be responsible for return shipping costs unless the return is due to our error or a defective product.
7. Contact Us
For refund or return-related queries, please contact us through:
